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You will find most of your questions about flight, hotels, cars or vouchers answered below

General Traveler Questions

Can I re-schedule my tour / excursion ?
If you are in destination and need to reschedule a tour please contact your local vendor.  Contact information for your local vendors can be found on y...
Thu, 20 Feb, 2025 at 5:03 PM
Can I transfer my trip to another person?
Due to airline restrictions, all bookings are final and cannot be changed, refunded, exchanged, cancelled or transferred to another party.    If you are...
Wed, 26 Feb, 2025 at 9:49 AM
Do your vacation packages accommodate people with disabilities?
Pursuant to the Americans with Disabilities Act (ADA), Aer Lingus Vacation Store seeks to accommodate travelers with special needs to the extent possible an...
Wed, 26 Feb, 2025 at 9:53 AM
Do you work with Travel Agents?
Aer Lingus Vacations Store works directly with consumer. If you were to book a vacation for a client, we would not offer a commission plan.  Thanks for ...
Thu, 20 Feb, 2025 at 1:04 PM
How can I add my KTN/TSA number?
You can add your KTN/TSA number by either going directly to the airline website using the airline confirmation code (listed on your flight voucher) or you c...
Thu, 20 Feb, 2025 at 1:08 PM
How do hotels accomodate 3 guests in a room?
Triple rooms are often rooms accommodated for two people with a rollaway or cot to accommodate the third person.
Thu, 20 Feb, 2025 at 5:15 PM
How do I add travel insurance to my trip?
You have up until 48 hours from the time of booking to purchase Travel Protection. You can add Travel Protection by going to the Dashboard of your Trave...
Thu, 20 Feb, 2025 at 2:29 PM
How do I book using travel credits?
If you have a valid travel credit, please visit your 'Traveler Portal' first for information about your 'Book By' and 'Travel By' da...
Thu, 20 Feb, 2025 at 3:59 PM
How do I check the weather for my trip?
For weather conditions pertinent to your itinerary visit reliable and international-friendly sites such as www.weather.com
Thu, 20 Feb, 2025 at 5:15 PM
How do I create an 'Aer Lingus Vacation Store' Traveler Portal Account
In order to create an 'Aer Lingus Vacation Store' Traveler Portal Account please follow the below steps:  1. Go to the 'Account' tab on ...
Thu, 20 Feb, 2025 at 5:13 PM